To expedite your claim process, please follow these four critical steps as soon as an incident occurs:
Report the incident to CEIIL within 24 hours of occurrence via email, phone, or our online reporting form.
Take reasonable steps to protect your property from further damage. Document the scene with photographs and videos where safe and applicable.
In case of theft, burglary, fire, or third-party traffic accidents, report the incident immediately to the Police or Fire service.
Provide all relevant documents including a completed claim form, estimates of repair, receipts, invoices, and pictures.
Need instant claims support? Contact our dedicated claims processing unit directly:
Initiate your claim process by providing the details of the loss or incident.